Clac des Doigts is a personal assistant service that can be accessed via messaging apps. Founded in 2015 by Nicolas Caille and Benjamin Petit, the company is headquartered in Paris, France. Clac des Doigts was created to address the challenges of remote work and the increasing demand for convenience. The company saw an opportunity to leverage the growing popularity of messaging apps to provide a service that could be accessed easily and conveniently. Clac des Doigts charges a monthly subscription fee for its services, which include booking appointments, ordering groceries, finding information, and more. As of 2023, Clac des Doigts has over 100,000 users and has processed over 1 million requests.
Utility
MEAN
France
Web Users
Overcoming Obstacles
A Deep Dive into Potential Challenges
Time Crunch
In today's fast-paced world, individuals often struggle to find the time to manage personal tasks and errands alongside their professional responsibilities. This could lead to stress, decreased productivity, and a poor work-life balance.
The Challenge of Managing Complex Tasks
Managing various tasks, from booking appointments to ordering groceries, can be complex and time-consuming. Individuals might struggle with keeping track of everything, leading to missed deadlines or overlooked tasks.
Need for Personalized Service
Every individual has unique needs and preferences. However, many service providers offer a one-size-fits-all approach, which may not cater to the specific needs of each individual. There might be a gap in the market for a service that offers personalized assistance based on individual needs.
Convenience and Accessibility
In the digital age, consumers have come to expect services that are not only convenient but also instantaneous. However, many traditional service providers may not meet these expectations for convenience and instantaneity.
Employee Well-being and Productivity
Companies might struggle with ensuring the well-being and productivity of their employees. Personal stressors and tasks can often spill over into professional life, affecting an employee's focus and performance at work.
CMARIX: The Partner that Helps Clac to Succeed
Business Solutions
Market Differentiation
In a crowded market, standing out was crucial for ClacDesDoigts. CMARIX stepped in to create a unique work-flow that resonated with the target audience. Through a deep understanding of the market and user needs, CMARIX helped ClacDesDoigts position itself as a unique and valuable service in the market.
Scalability
As ClacDesDoigts grew, it was vital to ensure the platform could handle an increasing number of users and transactions without compromising on performance. CMARIX designed a robust and scalable architecture that could accommodate growth and maintain high performance, ensuring a smooth user experience even as user numbers increased.
SAAS
Balancing the needs of the companies and its user satisfaction was a significant challenge. CMARIX worked closely with ClacDesDoigts to identify effective SAAS strategies that didn't compromise the user experience. This included exploring various revenue models and implementing the one that best fit the platform and its users.
Functional Solutions
User Experience
CMARIX focused on creating a seamless and intuitive user experience. This involved designing an easy-to-use interface, optimizing response times, and setting up efficient customer service channels. The result was a platform that users found enjoyable and easy to navigate.
Subscription Management
Managing subscriptions for both individual users and company admins was a complex task. CMARIX developed a comprehensive subscription management system that handled everything from payment processing to account creation and verification, simplifying the process for both users and admins.
Order Management
CMARIX set up an efficient order management system that stored orders in the database and synced with Op-Clac for all order management. This ensured that all orders were handled efficiently and accurately, improving the overall service quality.
Technical Solutions
Integration with Third-Party APIs
The platform needed to integrate with third-party APIs for chat communication. CMARIX took on this challenge, ensuring seamless integration and data synchronization with APIs like FrontApp API & Op-Clac API. This allowed for smooth and efficient chat communication on the platform.
Language Support
To cater to a diverse user base, the platform needed to support both English and French languages. CMARIX implemented a multi-language support system that allowed users to switch languages effortlessly, without affecting the platform's performance.
Data Migration
Migrating all data from the existing Web Platform to the MongoDB database was a significant task. CMARIX ensured a smooth transition, maintaining data integrity throughout the process. This ensured that all user data was safely and accurately transferred to the new database.
Through these efforts, CMARIX played a pivotal role in transforming ClacDesDoigts into a robust, user-friendly platform that effectively meets the needs of its users.
Architecture Diagram
Essential Project Steps
Improved ClacDesDoingts Architecture Design
The Project Started With the design of a new architecture for ClacDesDoingts to ensure it could handle the planned features and functionalities.
Subscription Page Development
The development of subscription pages for individual users and company admins was a crucial step. This involved creating a system for purchasing subscription plans, making payments, and creating accounts.
User Dashboard Development
The development of a user dashboard was a key step. This included creating various sections and functionalities for individual users, company admins, and client users.
Order Form Development
An order form was developed for users to select services and provide contact details. This form was designed to remember previously selected categories or services if a user didn't complete an order.
Integration with Third-Party APIs
The platform needed to integrate with third-party APIs for chat communication. This was a complex task that required careful planning and execution.
Language Support Implementation
The platform needed to support both English and French languages. This involved creating a system for language selection and ensuring the performance was not affected.
Data Migration
All data available under the Web Platform needed to be migrated to the MongoDB database. This was a significant task that required careful planning to ensure data integrity.
Corporate Website Development
The corporate website design & development was done using WordPress. This was a separate task from the main platform development.
Testing and Deployment
After all the development tasks were completed, the platform was thoroughly tested to ensure all features and functionalities worked as expected. After successful testing, the platform was deployed for use.
Working with a legacy code
Understanding the Existing System
Code Review and Analysis
Identifying and Isolating Issues
Refactoring and Improving Code
Testing and Validation
Using a more appropriate tecnological stack
Embracing Modern Web Development with MEAN Stack
The MEAN (MongoDB, Express.js, Angular.js, Node.js) stack represents a modern approach to web development. By transitioning to this technology stack, we were able to leverage JavaScript across the entire application, simplifying development and improving performance.
MongoDB - A Flexible NoSQL Database
MongoDB, a NoSQL database, offers flexibility and scalability that traditional relational databases can't match. It allowed us to handle diverse data types and rapidly changing data, making it an ideal choice for ClacDesDoigts' dynamic and growing platform.
Express.js - Simplifying Back-end Development
Express.js, a minimal and flexible Node.js web application framework, provided a robust set of features for our back-end. It simplified the process of building and managing the server-side of the application, improving development speed and efficiency.
Angular.js - Enhancing User Experience
Angular.js, a powerful front-end framework, was used to build the user interface. It allowed us to create a dynamic, single-page application that provided a smooth and intuitive user experience, aligning with ClacDesDoigts' goal of simplicity and ease-of-use.
Node.js - Powering High-Performance Real-Time Applications
Node.js, a JavaScript runtime built on Chrome's V8 JavaScript engine, allowed us to build a fast and scalable network application. It's non-blocking, event-driven architecture made it perfect for real-time applications, ensuring ClacDesDoigts could handle multiple concurrent requests without slowing down.
Core Services
Visual Identifications
Typography & Colors
Interstate
Lato
Colors
- #00C8B1
- #00C8B1
- #00C8B1
- #00C8B1
- #00C8B1
- #00C8B1
Tech Specs
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Platform
Web users
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Device Supported
Desktop, iPad, Tablets & Mobiles
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Frontend
Angular.js
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Database
MongoDB
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Language
English & French
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Backend
Node.js
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